ACTION PLAN
& TARGET

Communication

Score: 90%
Action Plan
Target
Coffee chat with Leadership : An informal meeting between leadership and employees in a relaxed setting to exchange ideas, challenges and feedback.
Create a deeper connection between leadership and the team.
Inside Le Bajo Stories : Ensure that regular updates on team stories, achievements, guest experiences and behind the scenes operations are shared through internal meetings.
Helping employees feel more connected to the brand and the company's journey.
Brand voice sharing session : A workshop to discuss the brand’s values, service, philosophy, and personality, with the aim of ensuring that all team members share a common understanding of the guest experience.
Strengthening the brand culture within the internal team.

Workload & Work Life Balance

Score: 91%
Action Plan
Target
Team Pulse Check : It is important to regularly conduct quick check in with the team to understand their workload, energy levels, and the support they need, especially during peak season.
Helps maintain well being and operational readiness.

Compensation & Benefits

Score: 91%
Action Plan
Target
Employee Value Experience : Employee benefits communications should be made more engaging by featuring monthly highlights on the benefits, perks, and recognition offered by the company.
Employees have a better understanding of the values they receive from the company.

Work Environment & Culture

Score: 91%
Action Plan
Target
Le Bajo Culture Ambassador : Select delegates from each department who serve as role models in upholding the spirit of hospitality, teamwork, and brand culture.
Creating a positive culture that comes from the employees, not just management.

Overall Satisfaction

Score: 91%
Action Plan
Target
Employee Experience Project : Select one employee feedback item each quarter to implement a small improvement that has a direct impact on the team.
Employees recognize that their input is integral to effecting meaningful change.
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